Prices And Surcharges

Camptrek safaris trip prices are subject to variable and seasonal pricing, both of which are standard practices within the tourism industry because of the various seasons (low & high). This means our trip prices may vary at any time in accordance with demand, market conditions, and availability. Your best option if you like the price you see is to book at that time. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply. If you wish to cancel your booking to take advantage of a cheaper price or season, full cancellation conditions apply as set out.

Prices are based on currency exchange rates as of every month. Note that prices may vary depending on which currency the booking is made. We reserve the right to impose surcharges up to 60 days before departure due to unfavorable changes in exchange rates, increases in park fees or other transportation costs, increases in local operator costs, taxes, or if government action should require us to do so. 

Cancellation by you

If you cancel some or all portions of your booking the cancellation terms set out below will apply. A cancellation will only be effective when we receive written confirmation that you have sent to your relevant sales representative of the cancellation.

If you cancel a trip:

  • 60 days or more before departure, we will hold your deposit amount as a credit;
  • between 31 and 55 days before departure, we charge a cancellation fee of 50% of the total booking cost;
  • between 15 and 30 days before departure, we charge a cancellation fee of 70% of the total booking cost;
  • Between 14 days or fewer before departure, we charge a cancellation fee of 100% of the booking

Cancellation By Us:

Our trips are guaranteed to depart once they have one fully paid customer unless specifically stated otherwise and subject to reasonable itinerary changes as described in these Booking Conditions. If we cancel your trip, you can transfer the amounts paid to an alternate departure date or receive a 100% refund, unless your trip is canceled due to a Force Majeure Event. Cancellations due to Unavoidable circumstances If a trip is canceled due to unforeseen Events, we can offer you a choice of:

(a) a 100% credit of monies paid for your trip; or (b) a refund minus unrecoverable costs.

If the cancellation due to a Force Majeure Event occurs after a trip has commenced, we can offer you a choice of-

(b) 100% credit for the days that remain on your trip; or

(c) refund you 100% minus unrecoverable costs of the days that remain on your trip. The unforeseen incidents include but are not limited to any Major Calamities; war; civil commotion; riots; blockade or embargo; fire; explosions; breakdowns; union disputes; earthquakes; epidemics, pandemics, or other health emergencies; floods; windstorms or other extreme weather events; lack or failure of courses of supply; passage of any law, order, proclamation, regulation, ordinance, demand, requisition or requirement or any other act of any government authority, beyond the reasonable control of the parties, whether or not foreseeable, which would make it dangerous or not viable for a trip to commence or continue. In the event of any cancellation, there will be no claim for damages by either party against the other and we are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.